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ADR: Paths to Settlement

Resolución Alternativa de Disputas: Vías a la conciliación

Welcome to the Court's Toolbox!

A drawing of a tool box with tools​This area provides resources for state courts. Here you'll find ideas and practical information that will help you to BEGIN, ENHANCE or EXPAND court-connected ADR programs. The "tools" include guides and manuals, checklists, sample forms, procedures, policies, innovations, best practices, and more!

“One Size Does Not Fit All”

New Mexico is a diverse state with limited resources. There is no need for courts to "reinvent the wheel" when starting a new service or program, but there is a need to tailor programs and services to fit the specific needs of the community that the court serves. This toolbox supports local court initiatives by providing resources that can be easily modified. Use the Toolbox as a springboard for learning and discovering what will work best for your court.

A Quick Start Guide for Courts

This Guide provides a brief overview for courts to assist in the development of a mediation service or program. This overview is a reference tool, designed to illustrate a few options for constructing a court-connected service, and is not intended as an exclusive or exhaustive plan. The Guide provides a starting point from which to build, and is (or will be) linked to a library of materials, including sample brochures, forms & documents, guidelines, specific techniques, a list of court ADR experts available to assist, and other useful reference sources.

"Ready, Get Set, Go!"

Go! - Rolling out the program and making improvements based upon experience.

"Go!" - Rollout, Monitor and Improve

  1. Orientation: Who needs to know and what do they need to know?

    Task: A successful launch depends upon informing everyone about what is about to happen. Some audiences just need a briefing, some audiences need details, and some audiences who will be working in the program need training and dry runs working with cases. Further, education more than an event; education is an on-going process. The audiences include:

    1. Program staff
    2. Judges
    3. Non-program court staff
    4. Anticipated program "customers", such as attorneys and pro se litigants
    5. Stakeholders
    6. Public
    7. Consider other parties that might need to be included
  2. Rollout: Prepare for the unexpected and anticipated "bugs"

    Task: Provide extra attention and resources for the initial period of operation.

  3. Evaluation: How is the program doing and what can be done better?

    Task: Use the evaluation methods established in the "Set!" section

  4. Improvements: Revise documents, procedures, and practice in response to the lessons learned from the experience

    Task: A good court-connected mediation program should always be a work in progress. Use experience, evaluations, and every possible source of ideas, to continue to enhance your program.

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